Reason number #307 why I like non-chain stores

We got a framed poster out of storage recently, and before we could hang it our dog got a little too enthusiastic with his tail and the glass broke. So needless to say, we needed to get the glass replaced. We called a major chain store (why, I’m not sure) and got a quote over the phone. $60, and it would take 3-5 days to get the glass in. Hm, I thought. Why did we call them?

I quickly looked up the framing store that I actually LIKE in my file, and checked to see if they were open this afternoon. (Thinking they might be closing early for Thanksgiving.) They were open, so I dropped by with the poster. It’s a great place. There are hundreds of sample frames on the wall, and there’s a little gallery there too where they host a different artist every month or two.

But what’s really nice about it is how friendly and helpful they are. He took one look at the poster, and asked if I minded waiting about 10 minutes while he replaced it right then. I thought about it for 2 seconds and decided that nope, I didn’t mind waiting. I didn’t even ask the price. It’s one of those places where you know they will be fair. About 5 minutes and $27 later, the replacement glass was in.

So if you need some framing done, check out Bill’s Custom Frames, 910 S Hohokam #105, Tempe. Or give them a call at 480/968-1771.

(Incidentally, Matt Mays is the artist currently featured in their gallery. His work will be there until December 31st. Drop by and see if you can figure out what his paintings are of.)


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